As a Salesperson, You Should Know That the Second of the Five

question 35

Multiple Choice

As a salesperson, you should know that the second of the five mental steps that a prospect goes through in deciding to buy from you is:

• A) interest.
• B) insight.
• C) intent.
• D) inference.
• E) incubation.

---

Definitions:

Unfair Advantage

Unfair advantage refers to a situation where an individual or company utilizes unethical or illegal means to gain a superior position or benefit over others.

Payment Advices

Statements or notices provided to a debtor, detailing the amounts paid and still owed by the debtor.

2005 Revisions

Amendments or updates made in 2005 to a set of statutes, regulations, or standards.

Assets and Liabilities

The components of a company's or individual's financial position, with assets representing owned resources and liabilities representing owed obligations.