Which of the Following Statements About Referrals Is True

question 61

Multiple Choice

Which of the following statements about referrals is true?

• A) Salespeople should work on obtaining referrals when they are not engaged in selling activities
• B) It would be inappropriate to try to enact the referral cycle during the sales presentation
• C) Salespeople must sell the product, plus sell the prospect on providing referrals
• D) All salespeople ask for customer referrals
• E) The referral cycle consists of three steps

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Definitions:

Byzantine Theotokos

A representation of the Virgin Mary (Theotokos, or God-bearer) in Byzantine art, often depicted enthroned and holding the Christ Child, symbolizing her role as the Mother of God.

Cluniac Order

A medieval monastic movement that began in the 10th century, centered around the Abbey of Cluny, known for its emphasis on liturgy and scholarship.

Cistercian Order

A Catholic religious order of monks and nuns founded in 1098, known for their strict adherence to the Rule of Saint Benedict and for their architectural contributions.

Saint Benedict

A Christian saint, known as the father of Western monasticism, who established the Benedictine Rule in the 6th century.