Which of the Following Statements About Sales Training Is True

question 128

Multiple Choice

Which of the following statements about sales training is true?

• A) Sales training ends when the salesperson actually begins the selling job.
• B) An understanding of sales training is only gained through the company's formal training program.
• C) Sales training is irrelevant once a salesperson receives the designation of "master sales representative."
• D) Sales knowledge gained from sales training benefits not only the salesperson and the company but also the customer.
• E) Periodic sales training is intended to keep salespeople humble and aware of their shortcomings.

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Definitions:

Defective Merchandise

Products that are flawed or malfunctioning and do not meet the warranted or expected standard of performance or safety.

Credit Card Applications

Formal requests submitted by individuals seeking to open a credit card account, requiring financial information to evaluate creditworthiness.

Open-end Credit

A revolving credit line that allows a borrower to spend up to a certain limit, repay it, then borrow again.

Annual Percentage Rate (APR)

The annual rate charged for borrowing or earned through an investment, which reflects the actual yearly cost over the term of a loan.