The Text Describes Three Levels of Listening

question 81

Multiple Choice

The text describes three levels of listening. The lowest level is ________ listening.

• A) marginal
• B) evaluative
• C) peripheral
• D) negligible
• E) active

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Definitions:

Evaluate Performance

The process of systematically assessing the work and results of an individual or team against predefined objectives or criteria.

Quarterly Sales

The revenue generated from the sale of products or services during a three-month period of a fiscal year.

Place Decisions

Choices made regarding the distribution channels used and locations where a product or service will be offered to consumers.

Value Creation

The process of generating products, services, or processes that are valuable to consumers, leading to increased benefits for both the business and its customers.