Which of the Following Statements About Feedback Is INCORRECT

question 96

Multiple Choice

Which of the following statements about feedback is INCORRECT?

• A) It may be appropriate to use questions that obtain negative feedback.
• B) If a salesperson fails to notice the feedback signals being sent by a prospect, no feedback occurred.
• C) In planning a presentation, it is impossible to predetermine when and what feedback-producing questions to ask.
• D) It may be appropriate to use questions that obtain positive feedback.
• E) Feedback can be verbal or nonverbal.

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Definitions:

Globalization

The process by which businesses or other organizations develop international influence or start operating on an international scale, leading to the global integration of economies, cultures, and politics.

Rapid Change

The fast and significant transformation in a situation or environment, often affecting organizations, societies, or markets.

Transportation Industry

The sector of the economy dedicated to the movement of people and goods from one place to another.