Which of the Following Statements About Sales Puffery Is True

question 20

Multiple Choice

Which of the following statements about sales puffery is true?

• A) The difference between sales puffery and statements of fact is easy to distinguish.
• B) Misrepresentation cases are judged on the use of standardized words and phrases.
• C) Generally, the less knowledgeable the customer, the greater the chances the court will interpret a statement as actionable.
• D) A salesperson's statements of puffery should be taken at face value and considered factual.
• E) Puffery typically occurs when a salesperson deliberately makes erroneous statements.

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Definitions:

Overpaying

The act of compensating an employee or vendor more than the market rate or value for their services, work, or product.

Job Evaluation

Is a method for determining the relative value or worth of a job to the organization so that individuals who perform that job can be compensated adequately and appropriately.

Social Security

Officially the Old Age Survivors and Disability Insurance Program, another mandated program, was originally designed to provide limited income to retired individuals to supplement their personal savings, private pensions, part-time work, and so forth.

Full Benefits

A comprehensive benefits package offered to employees, which may include health insurance, retirement plans, vacation days, and other perks in addition to salary.