Which of the Following Statements About Misrepresentation Is False

question 61

Multiple Choice

Which of the following statements about misrepresentation is false?

• A) When salespeople loosely describe their goods or services in glowing terms, those statements cannot be relied upon by the potential buyer.
• B) Courts tend to favor salespersons in misrepresentation cases when the customer lacks product knowledge.
• C) When a salesperson makes claims of a "factual nature" regarding a service's inherent capabilities, the law treats these comments as statements of fact and warranties.
• D) A salesperson's opinion of the quality of the product being sold is known as sales puffery and is not legally actionable.
• E) To "stay legal" a salesperson needs to understand the difference between general statements of praise and statements of fact.

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Definitions:

Moral Judgments

Evaluations or decisions made about the rightness or wrongness of actions, often based on social, cultural, ethical, or personal standards.

Dual Processing

The principle that our minds operate on two levels – conscious and unconscious – simultaneously, affecting thoughts and actions.

Moral Reasoning

The process of determining right from wrong in situations, often guided by personal, cultural, or societal ethics, values, and principles.

Role Confusion

A situation where an individual is unsure about their place in society or their personal identity, often occurring during adolescence.