When Given a Comparable Choice Between a Certain Outcome and a Risky

question 9

Multiple Choice

When given a comparable choice between a certain outcome and a risky outcome, people generally choose the

• A) risky outcome, regardless of whether the situation involves gains or losses.
• B) certain outcome, regardless of whether the situation involves gains or losses.
• C) risky outcome if the situation involves gains; certain outcome if the situation involves losses.
• D) certain outcome if the situation involves gains; risky outcome if the situation involves losses.

Identify how learning from experience shapes employee behavior and efficiency.

Distinguish between unconditioned and conditioned stimuli and responses in the learning process.

Understand how behaviors are reinforced in the workplace and the impact on employee performance.

Recognize the role of managers in shaping desirable behaviors through reinforcement and understanding of behavioral changes.