Examlex
In signal detection terms, reporting that a stimulus is present, when in fact the stimulus was not present, is known as a "false alarm."
Advantages
In the FAB sales approach, general statements about what the features do; they may or may not be connected to an expressed or actual customer need.
Expressed Need
A requirement or desire that has been clearly stated or communicated by individuals or groups.
Actual Need
The genuine requirement or necessity for a product or service based on a customer's specific situation or problem.
Key-Account Sellers
Sales representatives who focus on establishing and maintaining partnership relationships with a small set of three to five named accounts.
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