Through Advertisements and Word of Mouth,Xerox Has Established a Mindset

question 4

Multiple Choice

Through advertisements and word of mouth,Xerox has established a mindset in which consumers believe Xerox is the best copier machine company in the United States. This mindset will keep customers from defecting to its competitors. To which type of competition barrier does this refer?

• A) Control of Resources.
• B) Legal Barriers to Imitation.
• C) Reputation.
• D) Innovation.
• E) Marketing Advantage.

---

Definitions:

Avoidant Personality Disorder

A psychiatric condition characterized by a long-standing pattern of extreme shyness, feelings of inadequacy, and sensitivity to rejection.

Social Contact

Interaction between individuals that can provide emotional support, companionship, and a sense of belonging.

Rejection

The act of being dismissed or deemed unworthy of acceptance, which can occur in social, professional, or personal contexts, leading to emotional distress.

Schizotypal Personality Disorder

A mental disorder characterized by severe social anxiety, thought disorder, paranoid ideation, derealization, transient psychosis, and often unconventional beliefs.