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Brinker International found that the diverse markets served by their bakeries and restaurants made it difficult focus on the unique aspects faced by each chain and consequently changed from a
Coercion
The practice of forcing another party to act in an involuntary manner by use of threats, intimidation, or some other form of pressure or force.
Negotiation
The process by which parties with differing interests and objectives discuss an issue in an attempt to reach a mutually acceptable agreement.
Labor Unions
Organizations that represent the collective interests of workers in negotiations with employers over wages, benefits, and working conditions.
Bargaining Power
The capacity of one party to dominate the terms of negotiation due to their position, resources, or strategic advantage over the others.
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