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The United Crisis Example Shared the Impact of a Live

question 10

Multiple Choice

The United crisis example shared the impact of a live streaming video of a passenger getting dragged off a flight. What happened that resulted this situation to be a bigger crisis for the brand on social media?


Definitions:

Traditional Counseling

A form of therapy involving face-to-face sessions where individuals discuss their issues and feelings with a trained counselor in a safe and confidential setting.

Communication Technique

Strategies and methods used to convey messages effectively and efficiently between individuals or groups.

Prophylactic Double Mastectomy

A surgical intervention involving the removal of both breasts to substantially lessen the likelihood of developing breast cancer.

Extramarital Affair

A romantic relationship between a married person and someone who is not their spouse.

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