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No Matter Their Purpose in Using a Document, Readers Must

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No matter their purpose in using a document, readers must be able to


Definitions:

Intervention Bias

The tendency to intervene or take action when it might not be necessary, often influenced by the belief that doing something is better than doing nothing.

Availability Heuristic

A mental shortcut that relies on immediate examples that come to a given person's mind when evaluating a specific topic, concept, method or decision.

Simulation Heuristic

A cognitive process where individuals predict outcomes based on how easily they can imagine an alternative scenario.

Attention Bias

The tendency of an individual's perception to be affected by their recurring thoughts at the expense of other stimuli.

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