An__________ Letter Is Written in Response to a Claim

question 18

Short Answer

An__________ letter is written in response to a claim letter from a customer.

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Definitions:

Personality

An individual’s characteristic pattern of thinking, feeling, and acting.

Genes

The biochemical units of heredity that make up the chromosomes; a segment of DNA capable of synthesizing a protein.

Evolutionary Perspective

An approach in psychology that emphasizes the role of natural selection and adaptation in the development of behavior and mental processes.

Cognitive Perspective

A psychological approach that focuses on how people perceive, think about, and mentally organize information about the world around them.