A Reliable Employee You Supervise Has Come to Speak with You

question 22

Multiple Choice

A reliable employee you supervise has come to speak with you about a leave of absence related to personal issues. To understand her feelings and needs, you should engage in

• A)content listening.
• B)empathic listening.
• C)critical listening.
• D)sustained listening.

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Definitions:

Expert Leader

A leader recognized for their high level of knowledge and skills in a particular area, earning them respect and the ability to influence others effectively.

Distinct Competencies

Unique skills, knowledge, or capabilities that give a business or individual a competitive advantage over others.

Creative Thinking

The ability to think in new and unusual ways and come up with unique solutions to problems.

Ambiguity

The quality of being open to more than one interpretation, resulting in uncertainty or confusion.