Scenario 9-2

question 39

Multiple Choice

Scenario 9-2. Ryan has just graduated from college with a business degree. He has a wonderful idea for a new business called Ryan's Road Machines. He would like to sell a variety of all-terrain vehicles (ATVs) for the personal use of his selected clientele. Outstanding customer service will be his competitive advantage as he provides individual service to each of his customers. He has just one small problem, no capital. He knows that he must meet the five C's of credit when looking at external funding in order to prove his creditworthiness.
-In Scenario 9-2, in judging this C, the net worth of the business will be determined. The value of the assets minus the value of the liabilities will provide the determination for ______.

• A) Capacity
• B) Capital
• C) Collateral
• D) Conditions

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Definitions:

Interactional Synchrony

Mirroring of each other’s nonverbal behavior by communication partners.

Perception Checking

Asking someone whether your interpretation of his or her nonverbal behavior is accurate.

Regulators

Nonverbal messages that help to control the interaction or flow of communication between two people.

Expressive

Characterized by the ability or tendency to openly and effectively convey thoughts, feelings, and emotions.