Creating a Competitive Advantage Based on Providing the Highest Quality

question 42

Multiple Choice

Creating a competitive advantage based on providing the highest quality products possible is known as ______.

• A) operational excellence
• B) product leadership
• C) customer intimacy
• D) Total quality management (TQM)

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Definitions:

Securities

Securities are financial instruments that represent ownership positions in publicly traded corporations, creditor relationships with governmental bodies or corporations, or rights to ownership as represented by an option.

Capital

A financial asset or the value of financial assets owned by a business or individual, including cash, investments, and property.

Wrongful Discharge

The illegal termination of an employee's contract or employment against the terms of the contract or under laws protecting employees.

Progressive Discipline

A step-by-step approach used by employers to address employee performance problems or misconduct, increasing in severity if the issues persist.