Character Literals Are Enclosed in __________ and String Literals Are

question 40

Multiple Choice

Character literals are enclosed in __________ and string literals are enclosed in __________.

• A) single quotes, double quotes
• B) double quotes, single quotes
• C) single quotes, single quotes
• D) double quotes, double quotes

Recognize the importance of framing a claim message to seek compensation without sounding accusatory.

Appreciate the value of expressing regret and offering alternative solutions in response to bad news.

Master the art of firm yet constructive language in indirect claim messages.

Learn the effectiveness of strategic message structuring when refusing requests or delivering bad news.