Despite Your Numerous Emails and Voicemail Messages, a Normally Dependable

question 15

Multiple Choice

Despite your numerous emails and voicemail messages, a normally dependable vendor has not responded to your important question. Which of the following would be a sensible next step?

• A)Consider sending a printed message.
• B)Broadcast "high-priority" or "urgent" emails at ten-minute intervals.
• C)Use social media to vent your frustrations with the vendor.
• D)Use IM to bombard the vendor until he responds.

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Definitions:

Emotional Expressive

The ability or tendency to express feelings and emotions openly and clearly.

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B.F. Skinner

An influential American psychologist known for his research in behaviorism and development of the theory of operant conditioning.