Businesspeople Can Use Text Messaging for

question 83

Multiple Choice

Businesspeople can use text messaging for

• A)marketing.
• B)customer service.
• C)crisis management.
• D)all of the above.

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Definitions:

Greenfield Site

An undeveloped piece of land, never previously used for commercial development or construction, often considered for new projects.

Self-Directed Work Teams

Groups of employees who are given autonomy and responsibility for managing aspects of their own tasks or projects.

Organizational Environment

The external and internal elements that surround an organization and can influence its operations and success.

Primary Audience

The initial or main group of people targeted or addressed by a communication, presentation, or document.