If You Are Sending an Informative Memo to Employees About

question 23

Multiple Choice

If you are sending an informative memo to employees about policy statements or procedural changes, you should

• A)assume that employees will have a neutral response.
• B)use the indirect approach.
• C)use the body of the message to provide all the necessary details.
• D)do all of the above.

---

Definitions:

Health Outcomes

The changes in health status or quality of life that result from the delivery of healthcare services or intervention.

Ziggurat

In ancient Mesopotamian architecture, a tiered platform for a temple.

Persepolis

An ancient ceremonial capital of the Persian Empire, located in modern-day Iran, known for its vast array of monumental buildings.

Elamites

An ancient civilization located in what is now southwestern Iran, known for their contributions to art, architecture, and governance systems.