Explain What You Should Do When Replying to a Claim

question 16

Essay

Explain what you should do when replying to a claim when the customer is at fault.

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Definitions:

Breaking with Britain

Breaking with Britain describes the process by which the thirteen American colonies severed their political connections and allegiances to Great Britain, eventually leading to the American Revolutionary War and the establishment of the United States.

Militia Training

The process of training non-professional soldiers, usually civilians, in military techniques, often for self-defense or local protection purposes.

Continental Army

The army raised by the Second Continental Congress in 1775, under the command of General George Washington, to fight against British forces during the American Revolutionary War.

Natural Rights

The rights that individuals are said to be inherently entitled to, such as life, liberty, and property, as per Enlightenment thought.