The Close of a Routine Reply or Positive Message Should

question 74

Multiple Choice

The close of a routine reply or positive message should

• A)clearly state who will do what next.
• B)explain the reasons for any negative information you have included.
• C)offer an explanation for why this decision was made.
• D)create some ambiguity, so the audience will be more likely to contact you.

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Definitions:

Moral Expectations

Standards or beliefs regarding what is right or wrong behavior within a society or group.

Socio-Economic View

A perspective that considers the interplay between social and economic factors and how they influence each other.

Corporate Social Responsibility

A business model that helps a company be socially accountable—to itself, its stakeholders, and the public. It involves operating in ways that enhance society and the environment.

Broader Social Concerns

Issues or challenges that impact society at large, beyond individual or private interests.