Examlex
Which of the following is the correct definition for the root opening?
Service Recovery
Service recovery involves a company's response to a service failure, aiming to address the issue and restore customer satisfaction.
Distributive Fairness
The perceived fairness of the outcomes of a decision-making process, including the allocation of resources or rewards among stakeholders.
Procedural Fairness
The perception that the processes and methods used to make decisions and resolve disputes are fair and impartial.
Innovation Diffusion
Innovation diffusion is the process by which a new idea, product, or technology spreads through cultures and societies, from its origin to widespread adoption.
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