One Way for a Retail Merchant to Avoid Liability in a False

question 32

Multiple Choice

One way for a retail merchant to avoid liability in a false arrest suit by a customer suspected of shoplifting is to prove that

• A) no security guard was on duty.
• B) the customer consented to being detained.
• C) the store manager was new.
• D) the customer really didn't shoplift.

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Definitions:

Organizational Diagnosis

The process of assessing an organization's current level of functioning to identify strengths and areas for improvement.

Functioning Assessment

An evaluation process to determine how well a system, organization, or individual performs its required operations or tasks.

Lewin's Approach

A model developed by Kurt Lewin that suggests behavior is a result of the individual and their environment and involves three stages: unfreezing, changing, and refreezing.

Diagnosing

The process of identifying a problem or disease based on signs, symptoms, and possibly further testing.