Which Comments by a Nurse Demonstrate Use of Therapeutic Communication

question 11

Multiple Choice

Which comments by a nurse demonstrate use of therapeutic communication techniques?

• A) "Why do you think these events have happened to you?"
• B) "There are people with problems much worse than yours."
• C) "I'm glad you were able to tell me how you felt about your loss."
• D) "I noticed your hands trembling when you told me about your accident."
• E) "You look very nice today. I'm proud you took more time with your appearance."

---

Definitions:

Span of Control

The number of subordinates or units that a manager or leader can directly control or supervise effectively.

Horizontal Specialization

The division of work in an organization into distinct tasks, with each employee or department focusing on a specific subset of activities, promoting expertise in those functions.

Vertical Hierarchy

An organizational structure where authority and responsibility flow directly from the top down through various management levels, indicating clear lines of authority.

Corporate Charter

A legal document issued by a governmental authority that establishes a corporation as a legal entity and outlines its structure, objectives, and permitted activities.