MrHanlon Was Not Sure If He Understood the Problem Kim's

question 20

Multiple Choice

Mr.Hanlon was not sure if he understood the problem Kim's mother was describing.Rather than tell her he was confused,which active listening strategy should he use to determine whether he had understood the problem?

• A)ask closed questions to better clarify the content
• B)use reflection for clarification
• C)ask her to write down the problem
• D)smile,keep silent,and just let her talk

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Definitions:

Sellers

Individuals or entities that offer goods or services for sale in the market, playing a key role in determining the supply conditions.

Surplus

When the quantity of a good or service supplied exceeds the quantity demanded at the current price.

Quantity Demanded

The overall volume of a good or service that consumers are ready and capable of purchasing at a particular price.

Production Technique

A method or process used in the creation of goods or services, often involving tools, machinery, and technology.