A Workbook Is Defined as

question 80

Multiple Choice

A workbook is defined as

• A) similar to a spreadsheet but bound rather than electronic.
• B) an un-editable "picture" of data.
• C) the address of the current cell.
• D) a file containing related worksheets.

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Definitions:

Loyalty Programs

Marketing strategies designed to encourage customers to continue to shop at or use the services of a business associated with the program.

Customer-facing CRM

Aspects of Customer Relationship Management systems that directly interact with customers, such as sales force automation, customer service, and marketing automation.

Self-serve

A service model that allows customers to serve themselves, often leading to faster service and reduced labor costs for businesses.

NFC

Near Field Communication, a set of communication protocols enabling two electronic devices to establish communication by bringing them within a short distance of each other.