Examlex
Which of the following pairs shares a similar function?
Emotional Labor
A situation in which a person displays organizationally desired emotions in a job.
Organizationally Desired Emotions
Emotions that an organization encourages its members to display, often to foster a positive image or satisfy relational aspects of work.
Interpersonal Transactions
The dynamic exchanges between two or more individuals, involving communication, feedback, and social interaction.
Emotional Labor
The process by which employees manage their emotions to fulfill the emotional requirements of their job.
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