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Jonah learned to eat cereal by picking up a few pieces at a time and putting his fingers and the cereal pieces into his mouth.While eating yogurt,Jonah realizes that this method does not work,so he instead learns that yogurt is eaten with a spoon.Jonah's learning to eat yogurt with a spoon-NOT his fingers-shows
Social CRM
An approach to customer relationship management that incorporates social media channels to engage with customers and gather insights.
Push Messaging
A type of communication where messages are initiated by the server and sent to the user's device, often to promote products or offer updates.
Web 2.0
A term describing the second generation of the World Wide Web, characterized by the increase of user-generated content, usability, and interoperability for end users.
Internet of Things
A network of physical objects embedded with sensors, software, and other technologies for the purpose of connecting and exchanging data with other devices and systems over the Internet.
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