An Instrument to Measure Customer Expectations of a Service Is

question 29

Short Answer

An instrument to measure customer expectations of a service is known as ________.

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Definitions:

Real-life Situations

Scenarios or circumstances encountered in everyday life, outside of controlled or artificial environments.

Role Model

An individual admired for their qualities or achievements and regarded as an example to be imitated.

Emulate

Attempting to match or surpass someone or something by imitation or to replicate their success as a model.

Decision

The act of making a choice among available alternatives, often considered within the context of problem-solving or therapy.