An Instrument to Measure Customer Perceptions of a Service Is

question 71

Short Answer

An instrument to measure customer perceptions of a service is known as ________.

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Definitions:

Meeting Technologies

Tools and platforms that facilitate virtual or in-person meetings, including video conferencing software, collaborative workspaces, and presentation tools.

Parliamentary Procedure

A time-tested method for planning and running effective meetings; the best-known guide to this procedure is Robert’s Rules of Order.

Mobile Device

A portable computing device such as a smartphone or tablet that has wireless internet capabilities.

Designated Leader

An individual who has been officially assigned or chosen to lead and guide a group or team.