The Final Step in the Process of Designing and Implementing

question 57

True/False

The final step in the process of designing and implementing a supplier scorecard is to educate the supplier on performance measures and implications.

---

Definitions:

Operant Conditioning

A type of learning in which behavior is strengthened if followed by a reinforcer or diminished if followed by a punisher.

Observational Learning

Acquiring behaviors through the observation and replication of others' actions.

Respondent Behavior

Actions that occur as an automatic response to a particular stimulus, not under conscious control.

Spontaneous Recovery

The reappearance of a conditioned response after a pause or period of apparent extinction.