Use the Information Below to Answer the Following Question(s)

question 4

Multiple Choice

Use the information below to answer the following question(s) .
A computer manufacturer procures memory chips from its key supplier.The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.With respect to delivery performance,the primary performance metric monitored is the percentage of orders delivered complete and on-time.The manufacturer also monitors the supplier's service performance and measures the invoice accuracy rate (% of invoices that are accurate) .The following measures are used for the scoring criteria:
Data collected on the supplied orders over the present quarter indicated that 350 orders were delivered and out of these 10 orders were incomplete,5 orders were late and another 15 orders were incomplete and late.Also out the 350 invoices for the shipments delivered,there were errors on 50 invoices.
-What is the service performance-i.e. ,percentage of invoices that are accurate for this quarter?

• A)55%
• B)78%
• C)86%
• D)92%

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Definitions:

Principles of Social Work

The foundational guidelines that govern the practice of social work, emphasizing respect for the dignity and worth of the individual, social justice, and professional integrity.

Social Conditions

The circumstances and factors affecting the way people live and interact in society, including socioeconomic status, education, and cultural norms.

Settlement House Movement

A social reform movement that began in the late 19th century, aimed at improving the lives of the poor through community-based services and education.

Macro Practice Activities

Social work interventions that target larger groups, communities, and systems, aimed at widespread change.