The Extent to Which a Firm Meets Customer Needs Is

question 38

Short Answer

The extent to which a firm meets customer needs is known as ________.

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Definitions:

Fundamental Attribution Error

The tendency to overemphasize personal traits and minimize situational factors as causes of other people's behavior.

Internal Attributions

The process of assigning the cause of behavior to internal characteristics, traits, or abilities of the individual.

External Attributions

The process of attributing the cause of one's own or others' behavior to external factors or situational circumstances.

Individualism

A societal concept that prioritizes individual liberty and autonomy above the interests or management of the group or government.