Examlex
What is unused capacity (at times of low demand) that is lost forever called?
Info Completeness
Refers to the extent to which information is whole, full, or includes all necessary components.
Lifetime Value
The net present value of a customer’s business over the span of his or her relationship with an organization.
Customer Profitability
An analysis to determine the financial value a customer brings to a business over time, considering revenues and costs associated with the relationship.
Customer Service
Services and recommendations given by a firm to purchasers or users of its products or services.
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