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In service systems,managers use capacity adjustments to meet fluctuations in demand.
Superseding Cause
A superseding cause is an unforeseeable event that interrupts the chain of causation, relieving a defendant from liability for harm caused after the event.
Causal Connection
The relationship between a cause and its effect, denoting how one event is directly responsible for the occurrence of another.
Breach of Duty
The failure to act or perform one's duties as required by law or contract, leading to legal implications.
Assumption of Risk
A legal principle under which an individual acknowledges and accepts the risks associated with an activity, possibly diminishing their right to claim damages.
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