Deservitization Is the Reduction of Face-To-Face Customer Contact in Service

question 34

True/False

Deservitization is the reduction of face-to-face customer contact in service design.

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Definitions:

Stock Price

indicates the current price at which a share of a company can be bought or sold on a stock exchange.

Issue Value

The price at which a new issue of securities is offered for sale to the public or the nominal value of a security at the time of its issuance.

Zero

A numerical value representing nothing or the absence of any quantity.

American Call Option

A financial contract that gives the holder the right, but not the obligation, to buy a specified asset at a certain price before the option expires.