________ Are Experts in Designing,managing,and Improving Processes That Lead to Customer

question 7

Short Answer

________ are experts in designing,managing,and improving processes that lead to customer satisfaction and delight.

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Definitions:

Moral Courage

The strength to stand up for one's ethical beliefs, even in the face of opposition or personal cost.

Ethical Standards

The set of principles that guide conduct within a profession or organization, reflecting beliefs about what is right, fair, and just.

Daily Work Behaviour

The actions and conduct exhibited by employees on a day-to-day basis in the workplace, including adherence to norms and performance of tasks.

Ethical Dilemma

A situation in which a difficult choice must be made between two or more actions, each of which has moral implications.