When Job Demands Are So Great That a Worker Feels

question 40

Multiple Choice

When job demands are so great that a worker feels an inability to cope, it is known as _____.

• A)role ambiguity
• B)role overload
• C)role conflict
• D)role insufficiency

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Definitions:

Classical Conditioning

A learning process that occurs when two stimuli are repeatedly paired; a response that is at first elicited by the second stimulus is eventually elicited by the first stimulus alone.

Imprinting

The process by which some animals exhibit the fixed action pattern (FAP) of attachment in response to a releasing stimulus. The FAP occurs during a critical period and is difficult to modify.

Cognitively Accurate

Referring to thoughts or perceptions that correctly represent reality.

Empathic

The characteristic of being able to understand and share the feelings of another person.