Sarah Has Located and Signed Up to Attend a Potential

question 43

Multiple Choice

Sarah has located and signed up to attend a potential AA group meeting, and she purchased a book that describes AA. This is a sign Sarah is in which stage of change?

• A) Action
• B) Contemplation
• C) Precontemplation
• D) Preparation

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Definitions:

Balanced Scorecard

A strategic planning and management system used by organizations to align business activities to the vision and strategy, improve internal and external communications, and monitor organizational performance against strategic goals.

Strategy Map

A visual tool used in strategic planning to align an organization's missions, visions, and goals to its strategy, displaying the cause-and-effect relationships among different strategic objectives.

Strategic Objectives

These are specific, measurable goals set by a business to guide its strategic direction and assist in achieving its overarching purposes.

Internal Processes

The systematic procedures and workflows within an organization that contribute to its operational efficiency and goal achievement.