Resources Must Be Combined to Form Capabilities as Illustrated by Subway

question 132

True/False

Resources must be combined to form capabilities as illustrated by Subway which linked its fresh ingredients with several other resources including the continuous training it provides to those running the firm's units as the foundation for customer service as a capability.

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Definitions:

Grand

A term that can signify something of great importance, size, or rank.

Middle Range

Pertaining to theories or concepts that fall between grand theories and discrete observations, providing a manageable framework for study and analysis.

Theories

Systematic ideas or principles formulated to explain phenomena, guide research and practice in various fields.

Scope and Breadth

The range or extent of coverage, influence, or action of a particular subject or activity.