From a Customer's Point of View, for an Organization's Capability

question 35

Multiple Choice

From a customer's point of view, for an organization's capability to be a core competence, it must be:

• A) inimitable and unique.
• B) valuable and unique.
• C) inimitable and nonsubstitutable.
• D) valuable and nonsubstitutable.

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Definitions:

Cash Flows

The inflows and outflows of cash and cash equivalents, representing the operational, investing, and financing activities of a business.

Post-audit

The evaluation process conducted after a project's completion to assess its actual performance against planned objectives and costs.

Accounting Rate of Return

A financial metric that measures the return on investment expected from a project or asset, calculated as the average annual profit divided by the initial investment cost.

Simple Rate of Return

A calculation that estimates the profitability of an investment, without factoring in the time value of money or cash flows over time.