Case Scenario 3: B.B. Mangler

question 66

Multiple Choice

Case Scenario 3: B.B. Mangler.
B.B. Mangler is a top U.S. business-to-business distributor of maintenance, repair, and service equipment, components, and supplies such as compressors, motors, signs, lighting and welding equipment, and hand and power tools. Customers include contractors, service and maintenance shops, manufacturers, hotels, government, and health care and educational facilities. Mangler's industry is typically referred to as MRO, an acronym for maintenance, repair, and supplies. Mangler states its strategy as having the "capacity to quickly offer an unmatched breadth of lowest total cost MRO solutions to business." Mangler's GoMRO sourcing center for indirect spot buys locates products through its unique database of 8,000 suppliers and 5 million products. Mangler also dominates the North American market in terms of its sheer local physical presence. It has 388 physical branches in the U.S. largest cities, including Puerto Rico (90 percent of sales) , 184 in Canada, and 5 in Mexico. This physical presence also has garnered Mangler a reputation for excellent, dependable service in its target markets, which in turn translates into a vast and loyal clientele.
-(Refer to Case Scenario 3) . Mangler's reputation among its customers is an example of

• A) a core competency
• B) a capability
• C) an intangible resource.
• D) a tangible resource.

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Definitions:

Seasonal Pattern

The occurrence of certain conditions, such as mood disorders, at the same time each year, often related to changes in seasons.

Under-20 Americans

Individuals within the United States who are younger than 20 years old.

Disruptive Mood Dysregulation Disorder

A psychiatric disorder observed in children and adolescents, characterized by persistent irritability and frequent episodes of behavior outbursts far more severe than the typical mood fluctuations seen in this age group.

Academic Failures

Academic Failures are instances where an individual fails to meet the prescribed academic standards, potentially impacting their educational trajectory and self-esteem.