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Case Scenario 3: B.B. Mangler.
B.B. Mangler is a top U.S. business-to-business distributor of maintenance, repair, and service equipment, components, and supplies such as compressors, motors, signs, lighting and welding equipment, and hand and power tools. Customers include contractors, service and maintenance shops, manufacturers, hotels, government, and health care and educational facilities. Mangler's industry is typically referred to as MRO, an acronym for maintenance, repair, and supplies. Mangler states its strategy as having the "capacity to quickly offer an unmatched breadth of lowest total cost MRO solutions to business." Mangler's GoMRO sourcing center for indirect spot buys locates products through its unique database of 8,000 suppliers and 5 million products. Mangler also dominates the North American market in terms of its sheer local physical presence. It has 388 physical branches in the U.S. largest cities, including Puerto Rico (90 percent of sales) , 184 in Canada, and 5 in Mexico. This physical presence also has garnered Mangler a reputation for excellent, dependable service in its target markets, which in turn translates into a vast and loyal clientele.
-(Refer to Case Scenario 3) . The Internet threatens to displace physical locations as a basis for competitive advantage. If Mangler's vast network of branch offices were an integral part of its core competencies,what might the branches become if the basis for competitive advantage in the MRO industry moves to the Internet?
Federal Judiciary
A branch of the U.S. government responsible for interpreting laws and administering justice through courts.
Supreme Court
A court at the apex of a judicial system, with the power to interpret the constitution and make binding legal decisions.
Jurisdiction
The official power to make legal decisions and judgments, typically in the context of a geographical area, a range of legal matters, or over certain types of legal cases.
Jurisdiction
The official power to make legal decisions and judgments, often within a specific geographic area or over certain types of cases.
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