When Selecting a Business Level Strategy, the Firm Must Determine

question 45

Multiple Choice

When selecting a business level strategy, the firm must determine all of the following EXCEPT

• A) How will the customer's needs be satisfied?
• B) Who is the customer?
• C) What are the customers' needs?
• D) Why should these customers' needs be satisfied?

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Definitions:

Prompting

In behavioral psychology, it involves giving cues or hints to facilitate the desired response from an individual.

Shaping

A method of operant conditioning by which successive approximations of a desired behavior are reinforced until the exact behavior is achieved.

Reinforcement

In psychology, a process by which a behavior is strengthened or increased, often through rewards or positive outcomes, following its occurrence.

Empirical Approach

A method of inquiry that relies on observation, experimentation, and evidence rather than theory alone.