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Canon's desktop copiers couldn't collate, enlarge, or do grayscale replication and as such failed as a disruptive innovation (Chapter 5 Opening Case).
Dispositional Attribution
The tendency to attribute people’s behaviors to their inner characteristics such as personality, beliefs, or attitudes.
Cognitive Dissonance
A psychological discomfort experienced when holding two or more conflicting beliefs, ideas, or values at the same time.
Cognitive Dissonance
A mental discomfort experienced by a person who holds two or more contradictory beliefs, ideas, or values at the same time.
Attribution
Attribution is a concept in psychology that involves explaining the causes of behaviors or events, often relating to the assignment of fault or credit.
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Q160: According to the Chapter 7 Opening Case,