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Customer Service Could Be the Competitive Advantage for a Business

question 39

True/False

Customer service could be the competitive advantage for a business.


Definitions:

Malpractice Claims

Legal claims made against healthcare providers when it is alleged that a patient was harmed due to professional negligence or failure to provide adequate care.

Risk Management

The process of identifying, assessing, and prioritizing risks followed by the application of resources to minimize, monitor, and control the impact of unforeseen events.

Documentation

The process of recording information or evidence systematically, often for legal, medical, or business purposes.

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