The Point at Which Sales and Costs Are Equal and a Business

question 48

Multiple Choice

The point at which sales and costs are equal and a business is neither making or losing money is called

• A) Profit
• B) Gross margin
• C) Breakeven point
• D) Net income

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Definitions:

Relationship Management

Relationship management is the strategy of maintaining beneficial relationships with business partners or customers to foster loyalty and long-term engagement.

Surface Acting

involves an individual displaying emotions that are not genuinely felt in order to meet external demands or occupational roles.

Required Emotions

Emotions that employees are expected to display as part of their job role, often in service-oriented occupations, irrespective of their actual feelings.

Behavior

The way in which one acts or conducts oneself, especially towards others.