All but Which of the Following Are Components of an Actual

question 21

Multiple Choice

All but which of the following are components of an actual improvement process involved in a six-sigma program?

• A) Describe the products/services that are actually provided to the customer
• B) Identify customer requirements by stating them in measurable terms
• C) Compare the product with the customer's requirements
• D) Improve the process by increasing the steps taken in order to increase accuracy

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Definitions:

Break-Even Point

The point at which total costs and total revenue are equal, meaning no profit or loss is generated.

Profit

The financial gain realized when the revenue generated from business activities exceeds the expenses, taxes, and costs incurred in sustaining business operations.

Contribution Margin Ratio

A financial metric that measures the proportion of revenue that exceeds variable costs, indicating how much revenue contributes towards covering fixed costs and generating profit.

Variable Expenses

Costs that change in proportion to the level of activity or volume of output in a business.